Privacy Policy

Last modified: April 23, 2010

The Volunteer Advantage, LLC ("TVA", "us", or "we") values your trust and is committed to respecting your privacy in handling personally-identifiable information relating to you and your use of our Web site at www.thevolunteeradvantage.com (the "Site"). Please read the following policy to understand how your personal information will be treated. This policy may change from time to time so please check back periodically. This policy will let you know the following:

1. What personally identifiable information is collected from me?

On some TVA Site pages, we collect personally identifiable information that you voluntarily submit when you register on the Site, and when you make additional requests and/or receive materials. In order to maintain an account with TVA, you must provide your name, e-mail address, and zip code, and you may choose to voluntarily include other standard contact information, including addresses and phone numbers, or personal information such as previous experiences and background. You acknowledge that this information is personal to you and that you are allowing others on the Site to identify you. This information will remain subject to this Privacy Policy and TVA's Terms of Use.

We may also ask you to voluntarily provide us with optional information regarding your personal or professional interests, age, demographics, experience with the products and services we provide, and contact preferences. In addition, if you choose to participate in any payment programs hosted by TVA, we may need to collect other personally identifiable information, such as your social security number, employment data, or other financial information. You can always browse the Site generally without providing this personal data, but may be blocked from certain features of the Site. Wherever TVA collects personal information, we make an effort to include a link to this Privacy Policy on that page.

2. What are cookies and how are they used by TVA?

TVA may place Internet cookies on your hard drive. Internet cookies are small files that may be placed on your hard disk for record-keeping purposes. Cookies are used to (a) remind us of who you are in order to deliver you better service; (b) estimate our audience size by determining repeat usage of the Web site to help target advertisements based on user interests and behavior; (c) track your progress and entries in promotions, sweepstakes and contests, if any; and (d) measure certain traffic patterns for use as a research tool to understand how our users' habits are similar or different from one another. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. By not accepting cookies, some Web pages may not display properly or you may not be permitted to access certain information.

TVA may also collect IP addresses (the Internet address of a computer) to track a user's session while the user remains anonymous. We analyze this data for certain trends in statistics, such as which parts of our site users are visiting and how long they spend there. In general, we do not link your IP addresses to anything personally identifiable to you.

3. How is my information used?

TVA will not sell, rent or lease your personally identifiable information to others without your consent. The information you provide will be used to enable you to share your information and communicate with other TVA volunteers, administer your account with TVA, and customize the service we provide, and to otherwise support your customer relationship with TVA. We may collect information in order to effectively provide services to you and we may collect information related to you regarding the use of certain features of the Site for development. Your information may be shared with agents, contractors, or business partners for the purpose of performing services for TVA.

We want to help you quickly find information on TVA and alert you to specific offers, updated information, and other new products and services from TVA and its partners. Accordingly, we, if you agree, may send you direct mailings or contact you by telephone about our various products and services or other products and services we feel may be of interest to you. If you want to receive such mailings, simply "opt-in" on the Site or by contacting info@thevolunteeradvantage.com.

Notwithstanding, TVA does research on our users' demographics, interests, and behavior based on the information provided to us during your use of the TVA Web site. This research is compiled and analyzed on an aggregated basis. Aggregated data does not include personally identifiable information. TVA may share this aggregated data with others.

4. Who is collecting my information?

When you are on TVA's site and are asked for personal information, you are sharing that information with TVA and its members, unless specifically stated otherwise, but you can review, enhance, or edit your personal information through your profile and choose what information to make available to others. If data is being collected and/or maintained by any company other than TVA or an agent for TVA, you will be notified prior to the time of the data collection or transfer. If you want your data to be shared, you can choose to allow the transfer by "opting-in" to use that particular service or purchase those particular goods.

Please be aware that any TVA advertisers or Web sites that have links on our site may collect personally identifiable information about you. The information practices of those Web sites linked to TVA either through advertisements or other hyperlinks are not covered by this privacy statement. We are not responsible for the content appearing on those sites or for their privacy practices. Please refer to the specific privacy policies of those Web sites for more information.

5. With whom does TVA share my information?

Except as described in this policy, we will not share any of your personally identifiable information with third parties without your consent. However, we may share the personal data you provide with other TVA agents, contractors, or our business partners for the purposes of performing services for TVA. For example, we may contract with PayPal or credit card companies in order to process applications, verify, bill, and collect payments to TVA on our Site, or we may contract with outside shippers or other service providers to send you materials via the mail or to provide information via email. These service providers are provided the information only to perform their functions and are not permitted to use or disclose your personally identifiable information without your consent.

The information you provide may reveal or allow other to identify certain information or aspects of your private life. By providing the information through the Site, you are expressly and voluntarily accepting the terms and conditions of this Privacy Policy and TVA's Web Site Terms of Use that allow us to process information about you. Supply this information, including any information deemed "sensitive" by applicable law, is entirely voluntary on your part. You have the right to withdraw and remove such information at any time by closing your account on our Site or by contacting us at info@thevolunteeradvantage.com.

TVA also may share aggregated data with others, including demographic, personal interest, and other general information. Aggregated data does not include personally identifiable information.

We also reserve the right to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Access, or as otherwise required by law. We also reserve the right to access and disclose personally identifiable information as we deem necessary to protect the Site, the content of the website, or at the request of law enforcement personnel or agencies. If TVA or this Site goes through a business transition, such as a merger, acquisition by another company, or sale of all or substantially all of its assets resulting in a change of control of the website, your personally identifiable information will likely be among the assets transferred. You will be notified via prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

6. How do I access, update or delete my information?

It is important that our databases are kept up to date and that you provide us with correct and current information. You can request the individual information that TVA has collected about you, correct factual inaccuracies in your information, remove personal information from TVA's data bases, opt-out of receiving information in the future, and/or update your personal information by managing your account on our Site or by contacting us at info@thevolunteeradvantage.com.

7. What does "opt-in" mean?

To "opt-in" means that you have notified TVA that we have permission to use your information for our products and services and as part of our non-identifiable aggregated profile information. Of course, when we send you information on a new product or service for which you have "opted-in", you will be given the opportunity to "opt-out" of receiving such information in the future.

8. How is my personally identifiable information protected?

We have implemented numerous safeguards to reasonably and adequately protect personally identifiable information. Our databases are maintained and protected by physical, technical, and procedural measures that restrict user information access to authorized persons in accordance with this Privacy Policy.

You also play a valuable role in maintaining this security. Your password to our Site and its features should not be shared with anyone and should be changed frequently. You should also remember to log out of our Site after your use to prevent unauthorized users from accessing your information.

9. What else should I know about my privacy?

Third party Internet sites and services accessible through TVA have separate privacy and data collection practices, independent of us. TVA has no responsibility or liability for these independent policies or actions. Please be careful and responsible online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your information, TVA cannot ensure or warrant the security of any information through the transmission process and you do so at your own risk.

10. Other Legal Notices

Your continued use of our Site or our products and services constitutes your acceptance of this Privacy Policy. Any dispute over privacy is subject to this privacy policy and our Terms of Use [insert hyperlink], including limitations on damages and application of the law of the Commonwealth of Massachusetts. If you have any concern about your privacy in connection with this policy, please send us a thorough description to info@thevolunteeradvantage.com, and we will try to resolve it. We may post a revised privacy policy on our site. Please note that the use of information that we gather is subject to the privacy notice in effect at the time of use. You should check our Web site frequently to see recent changes.

11. Contact

If you have any questions about this Privacy Policy, please email us at info@thevolunteeradvantage.com
or contact us at:
The Volunteer Advantage LLC
61 Tenney Road
Westford, MA 01886